General Terms of Use

Welcome to Tansiqat. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. These terms govern your access to and use of our website, services, and content.

1. Acceptance of Terms

By registering an account or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our platform.

2. User Accounts

When creating an account on Tansiqat, you agree to the following conditions:

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You are solely responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to terminate accounts that violate our terms

3. Service Usage

Our platform connects freelancers with clients seeking services in shipment inspection, translation, and document issuance. When using our services:

• We do not guarantee the quality, safety, or legality of services offered by freelancers
• We reserve the right to refuse service to anyone for any reason at any time
• Users must comply with all applicable laws and regulations
• Prohibited activities include fraud, misrepresentation, and harassment

4. Payments and Fees

Our payment system is designed to protect both clients and freelancers:

• All payments are processed through our secure escrow system
• Funds are released to freelancers only after clients approve the completed work
• We charge service fees as outlined in our pricing structure
• All fees are non-refundable unless otherwise specified
• Users are responsible for all taxes applicable to their transactions

5. Dispute Resolution

In case of disagreements between clients and freelancers:

• Our support team will mediate disputes between parties
• We reserve the right to make the final decision in any dispute
• Our decisions are binding and final
• Users agree to cooperate with the dispute resolution process

6. Intellectual Property

Regarding content and intellectual property on our platform:

• Users retain ownership of their intellectual property
• By posting content on our platform, you grant us a non-exclusive license to use, reproduce, and display such content
• Users must not infringe on the intellectual property rights of others
• We may remove content that violates intellectual property rights

7. Limitation of Liability

Our liability is limited in the following ways:

• We are not liable for any direct, indirect, incidental, or consequential damages
• Our liability is limited to the amount paid by you for the services in question
• We do not guarantee uninterrupted or error-free service
• We are not responsible for the actions or content of third parties

8. Termination

Regarding account termination:

• We may terminate or suspend your account at our discretion without notice
• Upon termination, your right to use the service will immediately cease
• All provisions of these Terms which by their nature should survive termination shall survive

9. Changes to Terms

Our terms may be updated periodically:

• We reserve the right to modify these terms at any time
• Continued use of the platform after changes constitutes acceptance of the new terms
• We will make reasonable efforts to notify users of significant changes

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tansiqat operates. By using Tansiqat, you acknowledge that you have read, understood, and agree to these Terms and Conditions.